Dear Matt and Mike,
After years of being convinced we didn’t need central a/c, we finally decided to do so for the most practical of reasons – future resale value. Your firm came highly recommended but so did your competitor’s, who did my next door neighbor’s house. We are so glad we picked you. You promised to work seamlessly around my office schedule because I did not want to close my home office; they did not. Plus, after you were finished and I had a bathroom remodeled, my electrician, roofer and contractor all remarked on what a good installation your firm did, although it looks like the international space station is hovering up in the attic eaves.
Your men were impeccably neat and careful, they cleaned up well and always asked for my input when it was appropriate. They spent extra time staining the wooden duct collars to get the best possible match with my floors; your competitor offered only ugly white plastic ones. And my next door neighbor’s compressor platform has been dipping precipitously.
We were so wrong about not needing a/c! Once your system was in, it was invisible…the house was simply cooler and much more comfortable. All your guidance was so helpful…you understood the engineering and found the best solutions at the best price. A 106 year-old house is no walk in the park, but it was business as usual for your team.
Thanks for a professional (and I don’t use that term freely) job,
Phyllis and Frank F.
Phyllis & Frank F. of Scarsdale, NY